At Sundance Clothing, we’re committed to making your shopping experience easy and enjoyable. Please review our policies below, and feel free to reach out anytime with questions — we’re always happy to help.

Shipping Policy

We make every effort to ship orders within 1–2 business days of purchase.

Once your order ships, you will receive a tracking number via email so you can follow your delivery.

Please note that shipping timelines may occasionally be affected by carrier delays outside of our control. While we work hard to ship orders promptly, exact delivery dates cannot be guaranteed.

Return Policy

We gladly accept returns on eligible merchandise under the following conditions:

• Return requests must be initiated within 7 days of delivery
• Items must be unworn, unwashed, and have original tags attached
• Items must be free of odors (including smoke, perfume, detergent, or food)
• Items must be free of pet hair, excessive lint, or visible debris
• A copy of your receipt or order confirmation is required

Refund Eligibility

Regular-priced merchandise returned within 7 days of delivery is eligible for a refund back to the original credit or debit card used at checkout.

Sale merchandise is eligible for store credit only. Store credit will be issued within 30 days of receiving and processing the return.

Store credit never expires and may be used online or in-store at any time.

Start a Return

To begin a return, please visit our return portal here:
Sundance Clothing Return Portal

Eligible online purchases may also be returned in person at either Sundance Clothing location.

In-Store Returns

Online purchases may be returned at either Sundance Clothing location:

Sundance Clothing

497 Main Street
Chatham, MA

Sundance Clothing

4 Merchant Road, Unit 6
Sandwich, MA

Refunds & Payment Methods

Approved refunds will be issued to the original form of payment.

Please note:

• We are unable to issue cash refunds
• Items originally purchased with cash will receive store credit

Gift Card Policy

Sundance Clothing gift cards:

• May be redeemed online at Sundance Clothing or in-store
• Are valid only at Sundance Clothing
• Are not affiliated with any similarly named stores or catalogs
• Are final sale and non-refundable

Questions?

We’re always happy to help.

Email: sundancecapecod@gmail.com
Phone: 508-945-5096

Thank you for supporting our small, family-owned business. Your support allows us to continue bringing you styles you love and the personalized service you deserve 💛